Kangola help and support - Toolbar

The Kangola web toolbar is an effective tool, which sits in your browser (internet explorer) and provides you with numerous tools, wherever you are on the web.
If you do not have the Kangola web toolbar, it is free to download here.

Items on the Kangola toolbar:
News feed; This kindly provided by the BBC, and provides you with constantly updated news.
Chat room; This is a small room where you can meet other web users and discuss items of interest on the web. Remeber to keep safe when using any chat room on the web.

Support questions:

Why don't I see the kangola web icon on my toolbar?
If you have installed kangola web toolbar and do not see the icon, or you installed a new version of Internet Explorer and kangola web toolbar is no longer displayed, go to View > Toolbars and click on the kangola web option. If you don't see the kangola web toolbar listed, follow the instructions below.

How can I move the kangola web toolbar to a different location?
Note: If you are using Internet Explorer 6.0, you must unlock the toolbars before you can move them. Right click on the toolbar and deselect the Lock the Toolbars option.

You can change the location of kangola web toolbar on your browser by clicking and dragging the vertical separator bar to the left of the kangola web icon. Simply place kangola web in the desired location. This functionality enables you to place two toolbars on the same line if you want to conserve space in your browser.

Please note that, as with all of the Internet Explorer browser toolbars, you can only move kangola web toolbar to locations on the top of your browser window. Toolbars can not be placed on the side or bottom of the browser window.

Why don't I see the kangola web toolbar listed in the Internet Explorer toolbars list?
Some earlier builds of Internet Explorer 5.0 have a known problem with their toolbars. The kangola web Toolbar may be listed under the name 'Radio' (usually the second such listing). Go to View > Toolbars and click on the second Radio option.

Does kangola web toolbar conflict with my browser or other add ons?
No, kangola web toolbar is designed to run without affecting any other system add ons.

I installed the new version of Internet Explorer (v. 6.0). Why doesn't the kangola web icon still appear on my browser?

In Internet Explorer, go to View > Toolbars and check that the kangola web option is selected. If not, select it.


I'm trying to uninstall kangola web toolbar but am getting an error message. What should I do?
Install kangola web toolbar again and then uninstall it.

Do I need to pay for using kangola web toolbar?
No. kangola web toolbar is free of charge.

When will you have kangola web toolbar for other platforms?
We currently looking into the feasibility of implementing kangola web toolbar for other platforms.

Do you support MSN Explorer?
At this time kangola web toolbar does not work with MSN Explorer.